Responsible Gaming Services Refresher (RSG/RGS) [Licence]

This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge.

$20.00 Including GST


Why do I need the QLD RSG Refresher?

If you work in a gambling-related workplace such as a pub, hotel, club, resort or casinos etc., you need to update your knowledge regularly in responsible gambling practices and harm minimisation. It is also a requirement for workplaces to demonstrate that their employees are regularly updated and refreshed in their knowledge according to their endorsed responsible gambling policies and compliance programs.  Our short and concise RSG Refresher online course will rejuvenate and reinvigorate your compliance knowledge and get you up to speed. Please be aware this course is NOT a substitute for the nationally accredited SITHGAM001 Provide responsible gambling practices unit of competency course. If you need to do complete the nationally accredited course to obtain your statement of attainment you can complete this course with Zealifi for $45.00 (GST exempt). 

Gambling workplaces in Queensland need to ensure their employees are regularly refreshed in their responsible gambling practices, harm minimisation and are up to date with any new changes to legislative requirements. Even when employees have obtained the nationally accredited unit of competency SITHGAM001 (current code) Provide responsible gambling services statement of attainment, as the statement of attainment never expires you still need to demonstrate knowledge is refreshed regularly.

The best way to do this is to complete our online RSG Refresher with ZAC which is a short and concise course that will tick your compliance boxes. 

The online RSG Refresher course will cover the following:

  • Legal Gambling activities and relevant QLD Legislation
  • Queensland Code of Practice
  • Responsible Gambling Practices and implementation
  • Venue Personnel and roles
  • Exclusions
  • Provision of Information

In ZAC when you have successfully completed the last quiz, your certificate will be displayed allowing you to print and save.

You will need to access the following software and connections in order to experience the best online experience. Any device (PC, Laptop, Tablet, Smartphone).

  • Adobe Reader
  • Fast internet connection
  • Any current web browser (Chrome, Safari, Firefox, Edge, Opera etc.)
  • Speakers
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