Courses

2024 Refresher AML/CTF Course

Refresher Course for people who have already completed the full AML/CTF course. The course covers the recent legislative changes regarding the 2024 AML/CTF Amendment Bill, it is structured in sections that take about 20-25 minutes to complete. It is suitable for anyone who is working in the following sectors gambling and hospitality, cash handling, financial …

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Fire Awareness Training

This Fire Awareness course trains hospitality staff in fire safety, emergency procedures, escape routes, alarm response, evacuation protocols, fire fighting equipment use, and assembly area protocols, ensuring preparedness and compliance with safety standards.

RSG Refresher Course 2024-2025

This Responsible Service of Gambling refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.

AML and CTF course

This training course has been designed to familiarise employees with identifying, mitigating and managing the risk of Money Laundering and Counter-Terrorism Financing (AML/CTF) in a reporting entity (clubs, hotels, financial service providers etc.): The obligations of a reporting entity under AML/CTF act and rules. The consequences of non compliance with the AML/CTF act and rules. …

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RSA Refresher Course 2024-2025

This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

Food Allergy and Food Intolerance Training Course 2023

This is an essential course for people who are involved in the food preparation, food service industries and are food handlers who need to ensure they have sufficient training to cover Standard 3.2.2A should complete this online course. It provides an introduction to the area of Food Allergies and Food Intolerances.

Safe Food Handling (Standard 3.2.2A)

Are you a food handler at your hospitality workplace or need to become one? We take food safety seriously and we have a substantial online course that will ensure you are knowledgeable and aware about the laws and food standards including Standard 3.2.2A that would apply in your job.

RSG Online Training Course (SITHGAM022)

Essential online course for anyone performing gambling tasks in a hospitality workplace. The online RSG course covers the national accredited unit of competency SITHGAM022 Provide responsible gambling services. The course provides detailed information on all states and territories requirements. The course is valid in QLD and WA.

RSA Refresher Course 2023-2024

This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

RSG Refresher Course 2023-2024

This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.

CLO Refresher Program

Customer Liaison Officer Refresher Program (CLOR) Under the voluntary Queensland responsible gambling code of practice, gaming venues should have a Customer Liaison Officer (CLO) available during the approved gaming hours. The CLO should be appropriately trained and is responsible for providing appropriate information to assist patrons when they are observed experiencing problem gambling. The approved manager …

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RSA Online Training Course

The RSA online training course covers the national accredited unit of competency SITHFAB002 Provide responsible service of alcohol that provides comprehensive information on all states and territories on the responsible sale or service of alcohol. The course is valid in QLD, ACT, WA, NT and VIC*. *Anyone with the nationally accredited SITHFAB002 qualification will be …

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RSA Online Course (SITHFAB021)

The RSA course contains the nationally accredited unit of competency SITHFAB021 Provide responsible service of alcohol. The course describes the performance outcomes, skills and knowledge required to provide responsible alcohol services and to assist those customers who may be requesting or drinking alcohol on licensed premises.

RSG Refresher Course

Short Refresher Course for Responsible Service of Gaming – This course is NOT a substitute for the full Provide Responsible Gambling Services Course SITHGAM001 which is a Nationally recognised unit of competency from the Hospitality Training Package. This program has been developed to up skill and refresh the knowledge required to practice Responsible Service of …

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RSA Refresher Course

Short Refresher Course for Responsible Service of Alcohol – This course is not a substitute for the full Responsible Service of Alcohol Course SITHFAB002 which is a Nationally recognised element of competency from the Hospitality Training Package. This program has been developed to up skill and refresh the knowledge required to practice Responsible Service of …

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Safe Food Handling

This course is essential for all staff who work with food products in the hospitality industry.  Complete our course and learn how to deal with food safely and responsibly.  This course will provide you with common sense techniques that will improve the knowledge of the food handler and reduce the risk of food poisoning to …

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Safe Food Handling (2021)

This course is essential for all staff who work with food products in the hospitality industry.  Complete our course and learn how to deal with food safely and responsibly.  This course will provide you with common sense techniques that will improve the knowledge of the food handler and reduce the risk of food poisoning to …

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Safe Food Handling 2022

This course is essential for all staff who work with food products in the hospitality industry.  Complete our course and learn how to deal with food safely and responsibly.  This course will provide you with common sense techniques that will improve the knowledge of the food handler and reduce the risk of food poisoning to …

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